Class II Reach Truck & Order Picker Operator — Part 1: Theory & Written Test
Class II operator certification has two parts, and this course is Part 1: the theory training and the written test (80% to pass). Class II covers the electric narrow-aisle trucks that work the high racking: stand-up and sit-down reach trucks, order pickers that lift the operator with the load, turret and swing-mast trucks, and sideloaders.
Deliver Part 1 of Class II operator certification so the learner reaches only when stopped and square to the rack, travels retracted and low, treats every metre of lift as less capacity and less margin, keeps people out of narrow aisles, ties off on an order…
At a glance
Format: Online, self-paced and interactive
Length: about 2 hours 20 minutes, 5 modules
Pass mark: 80% on the final test
Certificate: QR-verified, valid for three years
Jurisdiction: Manitoba law and standards
Who this course is for
Warehouse and distribution operators of stand-up or sit-down reach trucks
Order picker operators and case pickers working at height
Turret, swing-mast and sideloader operators in very narrow aisles
Supervisors and evaluators confirming the theory before the practical evaluation
What you will learn
Identify the Class II truck types and read a reach truck data plate, including capacity at height
Explain how a reach truck stays upright, and why the reach is used only when stopped and square to the rack
Operate a stand-up truck correctly: entering and leaving, the brake pedal, travel direction and visibility
Place and retrieve loads at height, check clearance, and report rack damage
Work narrow and guided aisles with pedestrians kept out
Use the order picker’s fall protection and platform rules every time
Course outline
Up into the high bay — Ravi, the operator who once never saw Sofia, is now the most careful driver in the building, and he is moving up to the high bay.
Reach only when you stop — Dave shows Ravi what the reach does to the truck’s balance and how a stand-up truck is driven: in through the back, the brake under his…
Ten metres of air — At the top beam everything is harder to see and easier to get wrong. Ravi learns the order of a lift at height, what the overhead and the…
Going up with it — Narrow aisles leave no room for a person and a truck at once. And on the order picker, Ravi goes up with the load.
Earning the high bay — Charging and shutdown, the bad seconds on a stand-up truck, the right to refuse, and the practical evaluation that comes before Dave hands…
Laws and standards covered
Manitoba Workplace Safety and Health Act (C.C.S.M. c. W210)
Manitoba WSH Regulation Part 22
Manitoba WSH Regulation Part 14
Manitoba Code of Practice for the Safe Operation of Powered Lift Trucks (2006), made binding by M.R. 217/2006 s.22.29
Certificate and renewal
Passing the final test issues a QR-verified certificate, valid for three years. The Manitoba Code of Practice for the Safe Operation of Powered Lift Trucks has certified operators retrained at intervals not exceeding three years, and a refresher sooner after…
This certificate records Part 1 of Class II narrow-aisle truck operator certification (reach trucks and order pickers): the theory training and the written test. Part 2, a practical evaluation by a qualified evaluator on the specific truck and within the workplace where the operator will work, remains mandatory before the employer issues an operating certificate.
Common questions
How long does Class II Reach Truck & Order Picker Operator take?
About 2 hours 20 minutes online, over 5 modules, at your own pace. It ends with a final test that needs 80% to pass.
How long is the Class II Reach Truck & Order Picker Operator certificate valid?
Three years from the day you pass. The Manitoba Code of Practice for the Safe Operation of Powered Lift Trucks has certified operators retrained at intervals not exceeding three years, and a refresher sooner after unsafe operation is observed, an accident or near miss, an evaluation showing unsafe operation, assignment to a different type or class of truck, or a change in workplace conditions.
Which laws and standards does Class II Reach Truck & Order Picker Operator cover?
Manitoba Workplace Safety and Health Act (C.C.S.M. c. W210); Manitoba WSH Regulation Part 22; Manitoba WSH Regulation Part 14; and 2 more listed on this page.
Is the online certificate enough on its own?
This certificate records Part 1 of Class II narrow-aisle truck operator certification (reach trucks and order pickers): the theory training and the written test. Part 2, a practical evaluation by a qualified evaluator on the specific truck and within the workplace where the operator will work, remains mandatory before the employer issues an operating certificate.